Information and Creative Technology - Level 2

Start Date: 1st September 2026

Large 172
  • Length 1 Year
  • Study Full-Time
  • Location Kidderminster College

Qualification Gained

Pearson BTEC Level 2 First Extended Certificate in Information and Creative Technology

Levels Explained

More about the course

This course is intended to inspire and enthuse learners to consider a career in the Information and Creative Technology sector. It will give learners the opportunity to gain broad knowledge and understanding of, and develop skills in, the Information and Creative Technology sector – software, hardware and networks. It will support progression to specialised Level 3 qualifications in Information and Creative Technology, or to an Apprenticeship.

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What can I do with a qualification in IT?

Daily tasks:

  • Reports on IT activities to senior management.
  • Plans and monitors work and maintenance schedules to ensure agreed service levels are achieved.
  • Supervises the technical team and coordinates training.
  • Takes responsibility for managing the development of a specialist aspect of IT provision such as user support, network operations, service delivery or quality control.
  • Liaises with users, senior staff and internal/external clients to clarify IT requirements and development needs.
  • Plans, coordinates and manages the organisation.

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Median Salary

£49,663 View more

Daily tasks:

  • Reports on project or programme to senior management and/or client.
  • Coordinates and oversees implementation of the project or programme.
  • Monitors progress including project/programme budget, timescale and quality.
  • Manages third party contributions to the programme or project.
  • Coordinates and supervises the activities of the project/programme team.
  • Plans the stages of the project or programme, reviews actions and amends plans as necessary.
  • Works with client or senior management to establish and clarify the aims, objectives and requirements of the IT project or programme.

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Median Salary

£50,449 View more

Daily tasks:

  • Works closely with clients to implement new systems.
  • Researches, analyses, evaluates and monitors network infrastructure and performance.
  • Examines existing business models and flows of data and designs functional specifications and test plans for new systems in order to meet clients.
  • Provides advice and assistance in the procurement, provision, delivery, installation, maintenance and use of IT systems and their environments.
  • Communicates the impact of emerging technologies to clients and advises upon the potential introduction of such technology.
  • Undertakes feasibility studies for major IT developments incorporating costs and benefits, and presents proposals to clients.
  • Liaises with internal/external clients in order to analyse business procedure, clarify clients.

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Median Salary

£48,194 View more

Daily tasks:

  • Writes operational documentation and provides subsequent support and training for users.
  • Plans and maintains database structures.
  • Implements and evaluates the software.
  • Writes code for specialist programming for computer games, (for example, artificial intelligence, 3D engine development).
  • Tests and corrects software programs.
  • Develops user interfaces.
  • Writes and codes individual programs according to specifications.
  • Undertakes feasibility study to design software solutions.
  • Examines existing software and determines requirements for new/modified systems in the light of business needs.

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Median Salary

£44,245 View more

Daily tasks:

  • Activates the 'live' website.
  • Tests website interaction and performance prior to going 'live'.
  • Writes and publishes content for the website.
  • Establishes methods to ensure appropriate website security and recovery.
  • Designs and develops web interfaces for relational database systems.
  • Develops the website and applications.
  • Designs web pages including graphics, animation and functionality to maximise visual effectiveness and facilitate appropriate access.
  • Presents design options to the client.
  • Liaises with internal/external client in order to define the requirements for the website.

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Median Salary

£31,170 View more

Daily tasks:

  • Deals with and reports on breaches in security.
  • Examines IT system for potential threats to its security and integrity and draws up plans for disaster recovery if security is compromised.
  • Makes recommendations concerning software/system quality.
  • Develops quality standards and validation techniques.
  • Develops, implements and documents test plans for IT software, systems and computer games.
  • Undertakes the testing of software, systems or computer games for errors, identifies source of problems and proposes solutions.

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Median Salary

£40,286 View more

Daily tasks:

  • Acts as a liaison between users, outside suppliers, and other technical teams.
  • Performs server backup and recovery operations and restarts systems following outages.
  • Identifies problems, agrees remedial action and undertakes emergency maintenance if required.
  • Analyses systems and makes recommendations to improve performance.
  • Schedules and performs system maintenance tasks, such as loading user applications, programs and data.
  • Configures and sets up new server systems.
  • Administers, monitors and supports internal/external networks, servers, email, database and security systems.

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Median Salary

£30,395 View more

Daily tasks:

  • Reports on commonly occurring queries to detect underlying problems.
  • Maintains a log of work in progress, calls received, actions taken and problems detected.
  • Researches possible solutions in user guides, technical manuals and other documents.
  • Refers more complex or intractable problems to appropriate IT professionals.
  • Facilitates user access to systems.
  • Installs and upgrades hardware, cables, operating systems and/or appropriate software.
  • Advises users on how to resolve hardware and software problems.
  • Provides technical support to IT users.

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Median Salary

£29,076 View more

Daily tasks:

  • Maintains documentation to track and log work in progress and completed.
  • Advises on and installs operating soft/firm ware and may carry out upgrades.
  • Repairs or replaces defective components.
  • Diagnoses hardware related faults.
  • Installs, tests and maintains computer-related hardware (processors, memory chips, circuit boards, displays, sensors, data storage devices, printers, etc.) according to given specifications.

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Median Salary

£28,457 View more

What can I do with a qualification in IT?

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