Job Ready: IT and Digital Know-how for the Modern Workplace
Start Date: 1st September 2026
- Length 5 Days
- Study Part-Time
- Location Kidderminster College
More about the course
In today's rapidly evolving digital landscape, proficiency in digital skills is essential for personal, educational, and professional success. Our comprehensive Digital Skills Programme is designed to equip you with the foundational competencies required to navigate and thrive in the workplace.
How often does this course run?
Entry requirements:
What will I achieve?
What will I learn?
Using Digital Devices and Handling Information
- You will gain a fundamental understanding of digital hardware and software, including operating systems and commonly used applications. The curriculum focuses on developing the ability to manage and store information effectively, as well as identifying and resolving basic technical issues.
Creating and Editing Digital Content
- Starting with the creation and editing of text documents, you will progress to handling various digital media types such as images, audio files, and videos. The programme emphasizes the use of applications to enhance and format content, tailoring information for diverse purposes and audiences.
Communicating in the Digital World
- You will become proficient in the essentials of electronic communication, including email and video conferencing tools. You will learn to utilize digital communication platforms effectively, adapting your communication styles to suit different contexts and audiences.
Transacting Online
- You will be introduced to the processes involved in online transactions, such as completing and submitting digital forms, adhering to verification protocols, and purchasing goods or services online. The course also covers comparing products and managing online account settings securely.
Being Safe and Responsible Online
- Understanding digital wellbeing is crucial. This module educates you on responsible online behaviour, emphasizing privacy, data protection, and best practices for online interactions. It also addresses the psychological impacts of digital activities and the importance of data backup strategies.
How is the course taught?
How am I assessed?
Course costs:
If you are aged 19+ the cost of the course will depend on your circumstances. Our support pages can help you determine your suitability.
This course may be free or discounted if you meet certain criteria. Check our eligibility guide to find out more.
Get in Touch
Meet our tutors and students
Amit Chandra
Lecturer - ITI’m an IT and Digital Lecturer with over 20 years of experience across both industry and education. I teach T Level Digital, BTEC and Level 2 to 3 courses, covering areas like programming, cybersecurity, networking and game design. I focus on creating engaging, inclusive lessons that build real world skills and confidence. By bringing in industry experience from my time as a Network Engineer and Analyst, I make sure students are working on relevant, practical projects that prepare them for what comes next. I’m proud to support learners in progressing to university, apprenticeships and skilled careers, while also helping shape a digital curriculum that reflects current industry needs.
IT, Games Development & Design
Gallery
What can I do with a qualification in Essential Skills Digital?
IT Specialist Managers
IT Project and Programme Managers
IT Business Analysts, Architects and Systems Designers
Programmers and Software Development Professionals
Web Design and Development Professionals
Information Technology and Telecommunications Professionals
IT Operations Technicians
IT User Support Technicians
IT Engineers
Daily tasks:
- Reports on IT activities to senior management.
- Plans and monitors work and maintenance schedules to ensure agreed service levels are achieved.
- Supervises the technical team and coordinates training.
- Takes responsibility for managing the development of a specialist aspect of IT provision such as user support, network operations, service delivery or quality control.
- Liaises with users, senior staff and internal/external clients to clarify IT requirements and development needs.
- Plans, coordinates and manages the organisation.
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Daily tasks:
- Reports on project or programme to senior management and/or client.
- Coordinates and oversees implementation of the project or programme.
- Monitors progress including project/programme budget, timescale and quality.
- Manages third party contributions to the programme or project.
- Coordinates and supervises the activities of the project/programme team.
- Plans the stages of the project or programme, reviews actions and amends plans as necessary.
- Works with client or senior management to establish and clarify the aims, objectives and requirements of the IT project or programme.
Powered by EMSI
Daily tasks:
- Works closely with clients to implement new systems.
- Researches, analyses, evaluates and monitors network infrastructure and performance.
- Examines existing business models and flows of data and designs functional specifications and test plans for new systems in order to meet clients.
- Provides advice and assistance in the procurement, provision, delivery, installation, maintenance and use of IT systems and their environments.
- Communicates the impact of emerging technologies to clients and advises upon the potential introduction of such technology.
- Undertakes feasibility studies for major IT developments incorporating costs and benefits, and presents proposals to clients.
- Liaises with internal/external clients in order to analyse business procedure, clarify clients.
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Daily tasks:
- Writes operational documentation and provides subsequent support and training for users.
- Plans and maintains database structures.
- Implements and evaluates the software.
- Writes code for specialist programming for computer games, (for example, artificial intelligence, 3D engine development).
- Tests and corrects software programs.
- Develops user interfaces.
- Writes and codes individual programs according to specifications.
- Undertakes feasibility study to design software solutions.
- Examines existing software and determines requirements for new/modified systems in the light of business needs.
Powered by EMSI
Daily tasks:
- Activates the 'live' website.
- Tests website interaction and performance prior to going 'live'.
- Writes and publishes content for the website.
- Establishes methods to ensure appropriate website security and recovery.
- Designs and develops web interfaces for relational database systems.
- Develops the website and applications.
- Designs web pages including graphics, animation and functionality to maximise visual effectiveness and facilitate appropriate access.
- Presents design options to the client.
- Liaises with internal/external client in order to define the requirements for the website.
Powered by EMSI
Daily tasks:
- Deals with and reports on breaches in security.
- Examines IT system for potential threats to its security and integrity and draws up plans for disaster recovery if security is compromised.
- Makes recommendations concerning software/system quality.
- Develops quality standards and validation techniques.
- Develops, implements and documents test plans for IT software, systems and computer games.
- Undertakes the testing of software, systems or computer games for errors, identifies source of problems and proposes solutions.
Powered by EMSI
Daily tasks:
- Acts as a liaison between users, outside suppliers, and other technical teams.
- Performs server backup and recovery operations and restarts systems following outages.
- Identifies problems, agrees remedial action and undertakes emergency maintenance if required.
- Analyses systems and makes recommendations to improve performance.
- Schedules and performs system maintenance tasks, such as loading user applications, programs and data.
- Configures and sets up new server systems.
- Administers, monitors and supports internal/external networks, servers, email, database and security systems.
Powered by EMSI
Daily tasks:
- Reports on commonly occurring queries to detect underlying problems.
- Maintains a log of work in progress, calls received, actions taken and problems detected.
- Researches possible solutions in user guides, technical manuals and other documents.
- Refers more complex or intractable problems to appropriate IT professionals.
- Facilitates user access to systems.
- Installs and upgrades hardware, cables, operating systems and/or appropriate software.
- Advises users on how to resolve hardware and software problems.
- Provides technical support to IT users.
Powered by EMSI
Daily tasks:
- Maintains documentation to track and log work in progress and completed.
- Advises on and installs operating soft/firm ware and may carry out upgrades.
- Repairs or replaces defective components.
- Diagnoses hardware related faults.
- Installs, tests and maintains computer-related hardware (processors, memory chips, circuit boards, displays, sensors, data storage devices, printers, etc.) according to given specifications.
Powered by EMSI
What can I do with a qualification in Essential Skills Digital?
IT Specialist Managers
Daily tasks:
- Reports on IT activities to senior management.
- Plans and monitors work and maintenance schedules to ensure agreed service levels are achieved.
- Supervises the technical team and coordinates training.
- Takes responsibility for managing the development of a specialist aspect of IT provision such as user support, network operations, service delivery or quality control.
- Liaises with users, senior staff and internal/external clients to clarify IT requirements and development needs.
- Plans, coordinates and manages the organisation.
Powered by EMSI
IT Project and Programme Managers
Daily tasks:
- Reports on project or programme to senior management and/or client.
- Coordinates and oversees implementation of the project or programme.
- Monitors progress including project/programme budget, timescale and quality.
- Manages third party contributions to the programme or project.
- Coordinates and supervises the activities of the project/programme team.
- Plans the stages of the project or programme, reviews actions and amends plans as necessary.
- Works with client or senior management to establish and clarify the aims, objectives and requirements of the IT project or programme.
Powered by EMSI
IT Business Analysts, Architects and Systems Designers
Daily tasks:
- Works closely with clients to implement new systems.
- Researches, analyses, evaluates and monitors network infrastructure and performance.
- Examines existing business models and flows of data and designs functional specifications and test plans for new systems in order to meet clients.
- Provides advice and assistance in the procurement, provision, delivery, installation, maintenance and use of IT systems and their environments.
- Communicates the impact of emerging technologies to clients and advises upon the potential introduction of such technology.
- Undertakes feasibility studies for major IT developments incorporating costs and benefits, and presents proposals to clients.
- Liaises with internal/external clients in order to analyse business procedure, clarify clients.
Powered by EMSI
Programmers and Software Development Professionals
Daily tasks:
- Writes operational documentation and provides subsequent support and training for users.
- Plans and maintains database structures.
- Implements and evaluates the software.
- Writes code for specialist programming for computer games, (for example, artificial intelligence, 3D engine development).
- Tests and corrects software programs.
- Develops user interfaces.
- Writes and codes individual programs according to specifications.
- Undertakes feasibility study to design software solutions.
- Examines existing software and determines requirements for new/modified systems in the light of business needs.
Powered by EMSI
Web Design and Development Professionals
Daily tasks:
- Activates the 'live' website.
- Tests website interaction and performance prior to going 'live'.
- Writes and publishes content for the website.
- Establishes methods to ensure appropriate website security and recovery.
- Designs and develops web interfaces for relational database systems.
- Develops the website and applications.
- Designs web pages including graphics, animation and functionality to maximise visual effectiveness and facilitate appropriate access.
- Presents design options to the client.
- Liaises with internal/external client in order to define the requirements for the website.
Powered by EMSI
Information Technology and Telecommunications Professionals
Daily tasks:
- Deals with and reports on breaches in security.
- Examines IT system for potential threats to its security and integrity and draws up plans for disaster recovery if security is compromised.
- Makes recommendations concerning software/system quality.
- Develops quality standards and validation techniques.
- Develops, implements and documents test plans for IT software, systems and computer games.
- Undertakes the testing of software, systems or computer games for errors, identifies source of problems and proposes solutions.
Powered by EMSI
IT Operations Technicians
Daily tasks:
- Acts as a liaison between users, outside suppliers, and other technical teams.
- Performs server backup and recovery operations and restarts systems following outages.
- Identifies problems, agrees remedial action and undertakes emergency maintenance if required.
- Analyses systems and makes recommendations to improve performance.
- Schedules and performs system maintenance tasks, such as loading user applications, programs and data.
- Configures and sets up new server systems.
- Administers, monitors and supports internal/external networks, servers, email, database and security systems.
Powered by EMSI
IT User Support Technicians
Daily tasks:
- Reports on commonly occurring queries to detect underlying problems.
- Maintains a log of work in progress, calls received, actions taken and problems detected.
- Researches possible solutions in user guides, technical manuals and other documents.
- Refers more complex or intractable problems to appropriate IT professionals.
- Facilitates user access to systems.
- Installs and upgrades hardware, cables, operating systems and/or appropriate software.
- Advises users on how to resolve hardware and software problems.
- Provides technical support to IT users.
Powered by EMSI
IT Engineers
Daily tasks:
- Maintains documentation to track and log work in progress and completed.
- Advises on and installs operating soft/firm ware and may carry out upgrades.
- Repairs or replaces defective components.
- Diagnoses hardware related faults.
- Installs, tests and maintains computer-related hardware (processors, memory chips, circuit boards, displays, sensors, data storage devices, printers, etc.) according to given specifications.
Powered by EMSI
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Events
May Open Evening
Kidderminster College
Wednesday 13th May 2026
5:30pm - 7:30pm
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