Travel and Tourism - Level 2

• 4 GCSEs in grades 3/D or above, including English and maths.

Upon successful completion of this course, you'll receive a NCFE Level 2 Diploma in Travel and Tourism.

• UK and worldwide travel destinations
• Interpersonal skills
• Customer service
• Retail travel services
• Tour operations
• Visitor attractions
• Customer service and selling skills.

• Presentations
• Task-based exercises
• Practical demonstrations
• One-to-one support
• Tutorials and lectures.

This course will be delivered over three or four days at Kidderminster College and will require an additional day of self-study.

You'll also utilise our on-site state-of-the-art flight cabin simulator.

Classes generally run between 9am-4:15pm but may vary.

Alongside this course, there will also be several day trips to industry-relevant locations to support your learning.

• Essays
• Individual research
• Group presentations
• Online multiple choice exams
• Display boards
• Role-plays
• Case studies.

As part of your course, you will be required to complete a period of work experience. This forms an essential component of your overall study hours and is designed to support your learning and progression. The number of hours you need to complete will vary depending on the level and type of qualification you are undertaking. There is an expectation that your placement will be relevant to your chosen course, helping you gain valuable insight and practical skills in your subject area. While learners are expected to secure their own placement, our dedicated Work Experience Coordinator will support you throughout the process and ensure that all placements meet the necessary compliance and safeguarding requirements.

If you're aged 16-18 and haven't achieved a GCSE grade 4/C in English and maths, you'll need to take English and maths classes alongside your programme of study.

English will be included through learning new terminology and being able to communicate with a range of people.

Maths will be included by learning how to serve customers when they are paying for products.

Tutorial is a program of essential topics affecting you as a potential employee and member of a community. You will cover topics to improve employability skills, mental fitness (both for you and those around you) and much more. It is an essential part of your personal development.

As part of you weekly timetable, you will be expected to take part in Tutorial. This consists of a 1-1 meeting (at least 3 a year) and Personal Development activities that develop you both personally and professionally. Part of the focus is to raise digital Standards and take part in Employer Engagement Activities such as guest speakers, logging Work Experience and in person and online networking.

We work with Student Experience, Careers and your Curriculum team to ensure your Tutorial elements link to your industry area and to create opportunities to develop key skills for profile raising as well as enabling you to create competitive applications and CVs.

Tutorial is also an opportunity to check in with you as part of a group and individually. You can discuss any issues you might be having that affect your learning and essentially identify strategies and support available to you.

Upon completion of this course, you can go on to study our Tourism and Hospitality - Level 3 course at Kidderminster College.