The Point offer a variety of skill and CV enhancing online qualifications; take the next step in your career whilst studying at home, in your own time.

Learning key skills for the working environment is vital for improving confidence and communication skills to prepare for employment or a change in employment. This course will teach you the skills that are necessary for any working environment.

• Develop understanding of the different aspects of the retail industry
• Learn about customer payments and the selling process
• Understand how to provide good customer Service
• Learn how to deal with queries and complaints
• Gain an understanding of basic retail law and the importance of correct stock control