The Point – Customer Service

Customer Service

The Point offer a variety of skill and CV enhancing online qualifications; take the next step in your career whilst studying at home, in your own time.

#GetCareerReady

ABOUT THIS QUALIFICATION:

Learning key skills for the working environment is vital for improving confidence and communication skills to prepare for employment or a change in employment. This course will teach you the skills that are necessary for any working environment.

WHAT YOU'LL STUDY:

  • Learn to deliver excellent customer service
  • Increase awareness of understanding and meeting customers
  • Giving a great customer experience
  • Learn from feedback and promote products and services
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