Survey 2020

Business Support Survey
The estates team provide a flexible, helpful, timely and courteous customer focus service
Security staff provide a welcoming, friendly and positive environment to all our learners, visitors and staff
Catering staff provide a cost effective service and always helpful and courteous
The first aid team provide an excellent, professional, first-response service for learners, visitors and staff
Since the outbreak of COVID-19, the Estates team have been helpful and responsive
My requests for marketing are dealt with in a timely manner
I feel that Kidderminster College is well represented at local schools and career events
The quality of the work marketing produces is of a good standard
The admissions process has a positive impact on the learner journey
Since the outbreak of COVID-19, the Marketing and Student Recruitment team have been helpful and responsive
LDS provide a good overall service
Communication from LDS is effective
The knowledge of the person dealing with particular requests is good
LDS respond in a timely manner
Since the outbreak of COVID-19, the LDS team have been helpful and responsive
Since the outbreak of COVID-19, the exams team have been helpful and responsive
Student Services provide good support for learners
The careers service contributes positively to learners destinations
I am kept informed about careers activities
I am kept informed about enrichment activities
Since the outbreak of COVID-19, the Student Services team have been helpful and responsive
The ALS team have provided good support to our learners this year
Since the outbreak of COVID-19, the ALS team have been helpful and responsive
Apprenticeship staff are polite and helpful
Apprenticeship staff deal with requests in a timely manner
Apprenticeship staff support Apprenticeship learners well
Since the outbreak of COVID-19, the Apprenticeship team have been helpful and responsive
My finance requests at Kidderminster College are dealt with in a timely manner
Finance staff based at Kidderminster College are helpful and knowledgeable
Since the outbreak of COVID-19, the Finance team at Kidderminster College have been helpful and responsive
My IT requests are dealt with in a timely manner
IT staff are helpful and knowledgeable
The IT resources fully meet my needs
Since the outbreak of COVID-19, the IT team have been helpful and responsive
What is your job role?