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Foster Talk

Reference Number: VAC001505783
Grade of Post: Level 2
Hours: 35
Closing Date: 25/03/2019

The job will cover a variety of responsibilities, including:

  • Deal with all telephone enquiries efficiently and effectively
  • Update the company database with incoming and outgoing communications
  • Undertake all duties with the utmost attention to data protection and to maintain confidentiality at all times
  • Compiling data from the company and generating reports
  • Support all team members by undertaking general administrative tasks including: word processing/typing letters, photocopying, filing, and producing reports as required and ensure documents are produced accurately and in the correct format
  • Produce professional written correspondence in the form of letters and e-mails
  • Monitoring customer accounts and completing client review documents
  • Checking contact details and updating the database
  • Support the team on events and in promoting the services of Foster Talk as and when required
  • Undertake all duties with the utmost attention to data protection and to maintain confidentiality at all times
  • Undertaking general office administration duties
  • Post holder will be required to maintain strict confidentiality in relation to the work undertaken, in accordance with Foster Talk’s information sharing/confidentiality policy
  • Post holder will be required to attend and participate in team meetings, training courses, supervision sessions and appraisals, as deemed necessary for the pursuance of the post
  • Supervision for the post holder will be provided by the office manager

This job description is produced to assist the post holder in identifying their main duties.  It may include other tasks which from time to time may be allocated after consultation with the post holder and with regard to the level of responsibility appropriate to the position.


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